Coaching & Developing People
Module #6 Activity: The Case of Motivating Mike Moran
Module #8 Workshop: Negotiations Role Play #1
Module #8 Workshop: Negotiations Role Play #2
Article – Informal Incidental Learning
Continuous Improvement Processes
Module #1 Workshop: Selecting Your Project – a Worksheet
Module #2 Activity: Deming/Juran-a Comparison
Module #2 Activity: The Impact of Right the First Time
Module #2 Workshop: Direct vs Hidden Cost
Module #2 Workshop: Failures Typically Cost 30% of Revenue
Module #2 Workshop: The Internal Customer Chain
Module #2 Workshop: What Would We Not Pay For
Module #6 Activity: Explaining Lean
Module #6 Activity: System Analysis
Module #6 Activity: Tic-Tac-Toe
Module #7 Activity: Finding Your Bottleneck
Module #7 Activity: Product Cycle Diagram
Module #7 Activity: Develop a Simple Four Stage Manufacturing Process
Developing Effective Teams
Module #1 Activity: Characteristics of Leaders
Module #1 Activity: How do You Feel About Yourself as a Player on the Management Team
Module #1 Activity: How Tight to Hold the Reins
Module #1 Activity: Leadership Styles
Module #1 Activity: On Vacation
Module #1 Activity: Role Play – Insurance Company
Module #1 Activity: Role Play – New Truck
Module #1 Activity: Team Reorganization
Module #1 Activity: What to Do Next
Module #1 Case Study – Boeing Aerospace Company
Module #1 Notes: Values in Vision
Module #2 Activity: Wilderness Survival
Module #5 Activity: Team Effectiveness
Module #6 Activity: Cause/Effect Exercise
Module #6 Activity: How Many Squares?
Module #6 Activity: Sony Walkman Case
Module #7 Activity: Conflict Management
Module #7 Workshop: Personality Types
Module #8 Activity: Designing Your Main Point
Module #8 Activity: Developing Support for Innovative Solutions
Module #8 Activity: Selling Your Ideas
Module #8 Activity: Team Communicating – Bringing it all Together
Supervisory Skills for Business and Industry
Module #1 Activity: Introductions to the Group
Module #1 Workshop: Discuss Your Role with Your Supervisor
Module #2 Activity: Defining My Responsibilities
Module #3 Activity: Characteristics of a Supervisor
Module #3 Activity: Exploring Your Budget Responsibilities
Module #3 Activity: Worksheets for Setting Expectations with Customers
Module #3 Workshop: Skills of an Effective Supervisor
Module #7 Activity: Extra Interview Practice
Module #7 Activity: Letter to Unsuccessful Applicant
Module #7 Activity: Open and Closed Questions
Module #7 Activity: The Types of Interviews I Do
Module #8 Activity: Memo Writing
