Course Descriptions

The Manufacturing Leadership Certificate Program is exactly what you need if you are a supervisor, manager or have goals targeted in that direction.

The MLCP consists of the following five courses:

  • Supervisory Skills for Business and Industry
  • Coaching and Developing People
  • Developing Effective Teams
  • Continuous Improvement Processes
  • The Business of Tomorrow

For Supplementary Materials to enhance your MLCP experience, visit this page.

Participants may qualify for program credits based on work, education and life experiences. Contact us for more information on Credit for Prior Learning.

Course Descriptions

Supervisory Skills for Business and Industry

This course will help develop effective communications and customer relations skills and an awareness of the multi-faceted approach to leadership demanded in the modern business environment. This course is part of the Manufacturing Leadership Certificate Program.

Coaching and Developing People

The coaching and developing of people, in order to encourage their highest performance and ongoing learning, is a crucial component in today’s work world.  The roles of a coach and a facilitator require new skills to enhance the capabilities of their employees and to bring the best possible ‘climate’ to the workplace.  The skills of communication, coaching, delegation, motivation and dealing with conflict will be developed, together with an understanding of adult learning.

Developing Effective Teams

This course will provide the knowledge of how people in teams function and how teams evolve.  It will develop in the participants, both the understanding of his own strengths and weaknesses and the skills for team building and facilitating your group.  Particular attention will be paid to the questions of when to use a team, how to manage meetings and how to conduct group problem sessions.

The Business of Tomorrow

There are two great pressures on manufacturing today; both related to change.  One is the geo-political, or global economy, the other is the expectations placed on each of us, as individuals, to cope with a very different workforce and a very dynamic workplace.  This material covers the information that will help the supervisor deal with these issues and answer the questions that arise daily in the workplace.  The course includes: implementing change, the impacts from global competitors, understanding the ‘mosaic’ workforce, committing to continuously learning and helping others to do the same.

Continuous Improvement Processes

This course will provide students with the knowledge and skills related to the practical application of Continuous Improvement processes and concepts.  They will identify and apply the appropriate tools necessary to contribute to organizational goals.